177-093-0000
Purpose

These rules establish the DraftKings Sportsbook Official Provider of the Oregon Lottery as a sports betting game authorized by the Oregon State Lottery Commission. The rules describe the type of game, how the game works, how players can purchase a share and place bets, and how the Lottery determines winners and pays prizes.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.200, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400 & 461.440
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.010, 461.020, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.200, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400 & 461.440
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0005
Definitions

Unless the context indicates otherwise, the following terms are defined for use in OAR chapter 177, division 093:

(1) "Bet" or "wager" means the amount of money paid by a player for a share and risked on a particular outcome of a sporting event or occurrence within or related to a sporting event. A bet may be one of a variety of types including, but not limited to, moneyline, spread, total, or parlay. Available bets are determined by the Lottery and displayed to players within the mobile app or site.

(2) "Bonus" has the meaning given in OAR 177-046-0015.

(3) "Confirmed" means a bet was placed by a player, the Lottery accepted the bet, the bet amount was successfully debited from the player balance, the bet was recorded by the Lottery, and the player received a bet identification number or similar confirmation number.

(4) "Decimal odds" means a way of representing the amount returned on a winning wager using a baseline of $1, including the return of the amount wagered. For example, a $1 wager with 1.50 odds returns $1.50 including the original wager and a $1 wager with 4.25 odds returns $4.25 including the original wager.

(5) "Digitally" has the meaning given in OAR 177-046-0015.

(6) "DraftKings" means DraftKings Inc, a Delaware corporation, and its affiliates, which are those legal entities that control, are controlled by, or are under common control with DraftKings Inc., where “control” means the possession of the power to direct or cause the direction of the management or policies of such legal entity, whether through the ownership of voting securities, by reason of management authority, by contract, or otherwise. Without limiting the foregoing, Crown OR Gaming LLC, is the affiliate of DraftKings who is a service provider to the Oregon State Lottery that assists in offering the DraftKings Sportsbook.

(7) "DraftKings Sportsbook" means the DraftKings Sportsbook Official Provider of the Oregon Lottery, the sports betting game of chance authorized by the Oregon State Lottery Commission and offered and operated by the Oregon State Lottery in which eligible players purchase shares to risk on the outcome of sporting events for a chance to win a prize.

(8) "Duplicative bet" or "identical bet" means a wager placed on the same outcome of the same event with the same odds as a wager previously placed by a player.

(9) "Eligible player" means a person who is eligible to play sports betting games pursuant to OAR 177-093-0015.

(10) "Funds balance" has the meaning given in OAR 177-046-0015.

(11) "Governing body" means a recognized organization that has regulatory or sanctioning authority or control over a particular sport.

(12) "In-game rules" means the DraftKings General Betting Rules and the DraftKings Sports Rules that describe general sports betting and market and sport-specific rules and information. The "in-game rules" are available to players on the mobile app or site and are incorporated into the terms of use. Such in-game rules, as amended from time to time, govern the players and the sports betting games offered on the mobile app or site.

(13) "Mobile app" has the meaning given in OAR 177-046-0015.

(14) "Official event results" means the results of a sporting event that the Lottery determines will be used to determine winning bets as described in OAR 177-093-0030.

(15) "Payout" means the prize that may be received by a player for a winning bet.

(16) "Player account" has the meaning given in OAR 177-046-0015.

(17) "Player balance" has the meaning given in OAR 177-046-0015.

(18) "Prize" has the meaning given in OAR 177-010-0003.

(19) "Share" has the meaning given in OAR 177-010-0003.

(20) "Site" has the meaning given in OAR 177-046-0015.

(21) "Sporting event" means a game, match, race, or similar competitive event associated with a governing body in its entirety or a particular event or occurrence within or related to the game, match, race, or similar competitive event such as, but not limited to, a particular play or score.

(22) "Sports betting game" has the meaning given in ORS 461.010.

(23) "Terms and conditions" has the meaning given in OAR 177-046-0015.

(24) "Terms of use" has the meaning given in OAR 177-046-0015.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400, 461.440, 461.560, 461.600, 461.715 & 461.719
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.010, ORS 461.200, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400, 461.440, 461.560, 461.600, 461.715 & 461.719
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0010
General Game Description

(1) The DraftKings Sportsbook is a sports betting game authorized by the Oregon State Lottery Commission that allows eligible players to purchase shares and place bets on sporting events digitally. To purchase a share, an eligible player places a bet on a sporting event. The odds and payout associated with each bet amount are disclosed to the player before the bet is placed. The Lottery determines winning bets based on the official event results.

(2) The Oregon State Lottery Commission has authorized the digital sports betting game described in these rules. The Oregon State Lottery may authorize DraftKings to conduct any of the activities described in these rules, but such actions are done on behalf of the Oregon State Lottery and must comply with these rules and the terms of use.

(3) In addition to this division of rules, this sports betting game is subject to other applicable Lottery rules in OAR chapter 177. In the event of a conflict, the rules in this division of rules supersede the general rules.

(4) The DraftKings Sportsbook is governed by additional terms of use, terms and conditions, and in-game rules on betting and pertaining to particular sporting events. These are available to players on the mobile app or site and upon request from the Lottery.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400 & 461.440
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.200, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400 & 461.440
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0015
Eligibility

To be eligible to purchase a share and win a prize in the DraftKings Sportsbook sports betting game, an individual must meet all the following requirements:

(1) Age Restricted. An individual must be 21 years of age or older.

(2) Player Account and Agreement Required. An individual must successfully establish a personal digital player account on the DraftKings Sportsbook mobile app or site as described in OAR 177-046-0022. Upon creation of the player account, the player shall agree to and comply with the terms of use and terms and conditions provided to the player on the mobile app or site. This includes any terms of use presented to the individual by the entity holding the player account, including, but not limited to, terms relating to the flow of funds through the player account as described in OAR 177-046-0027. The continued use of the player account on the mobile app or site constitutes the player's consent to all applicable terms of use and terms and conditions, as they are amended from time to time, which are available to players and the public on the mobile app or site or upon request to the Lottery.

(3) Certain Persons Prohibited. A person must not be prohibited by law, contract, policy, administrative rule, or terms of use from playing Lottery games. This includes, but is not limited to:

(a) Commissioners and all Lottery employees (including the Director and any Assistant Directors) and any spouse, child, brother, sister, or parent of such persons as provided in ORS 461.250; and

(b) Employees of DraftKings or immediate family members of such persons as provided in the terms of use.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400, 461.440 & 461.600
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.010, 461.200, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400, 461.440 & 461.600
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0020
Purchasing a Share and Placing a Bet

(1) To purchase a share, an eligible player must first deposit money into a valid player account on the mobile app or site. The funds in the player account can then be used (in addition to bonus funds, when applicable) to purchase shares by placing a bet on a sporting event through the mobile app or site.

(2) The odds and payout associated with each bet are determined by the Lottery and must be digitally displayed to the player on the bet slip before the bet is confirmed.

(3) The Lottery only accepts bets placed digitally.

(4) A bet may only be placed when the player is physically located within the geographic boundary of the state of Oregon and not on tribal lands.

(a) The Lottery must be able to verify the physical location of the player when the bet is placed. Players must consent to the Lottery's use of geolocation technologies as described in OAR 177-046-0022.

(b) The Lottery will use official, publicly available data sources to geolocate tribal lands and prohibit mobile gaming therein. For purposes of this rule, "tribal lands" means federal Indian reservations, lands held in trust by the federal government for the benefit of federally recognized tribes, and lands held in fee by federally recognized tribes.

(5) The Lottery may, from time to time, offer bonuses, which include, but are not limited to, free bets, credits, and similar promotional incentives. These appear in the player balance and may be used to place bets but have no cash value and are not eligible for withdrawal. Each bonus or promotional offer is subject to terms and conditions or limitations that will be disclosed to players on the mobile app or site such as, but not limited to, deadlines for use and the requirement to use the full amount of the bonus in a single transaction or forfeit the unused portion. Players must comply with any additional terms and conditions or requirements to be eligible to use bonuses, free bets, and similar promotional incentives.

(6) Bets may only be placed on sporting events associated with a recognized governing body. The Lottery determines available bets at any given time at the Lottery's sole discretion. Available bets are displayed to players on the mobile app or site. The Lottery may refuse a bet at any time for any reason.

(7) A bet is not valid until it is confirmed. Once confirmed, a bet cannot be cancelled or changed by the player. It is the sole responsibility of the player to verify the accuracy of the bet prior to confirmation. The Lottery is not responsible for any bet placed in error.

(8) Disputes regarding player eligibility, the amount of a bet, the time a bet was placed, odds on a particular bet, whether a bet is valid or a winning bet, and the amount of any prize are resolved at the sole discretion of the Director of the Oregon State Lottery or the Director's designee.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.200, 461.400, 461.440, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0025
Price

The price to purchase a share in the Lottery's digital sports betting game is the amount the player chooses to bet subject to all of the following limitations:

(1) In order to responsibly manage funds for the public purpose, the Lottery reserves the right to impose minimum and maximum limits on the bet amount or prize amount at any given time based on the sport, odds, risk, and related factors. This will be communicated to the player when the player attempts to place a bet at a certain amount or for a certain prize payout that the Lottery will not accept.

(2) The bet amount may not exceed the player balance; under no circumstances will the Lottery extend credit to a player. The player balance may be further limited by DraftKings or any financial institution or payment processor involved in a transaction.

(3) The player may establish personal limits using the responsible gaming tools in the player account. When in effect, the player may not bet above the personal limit.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.200, 461.820, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0030
Method for Validating Bets and Determining Winners

An eligible player wins a prize by placing a confirmed and validated winning bet:

(1) A bet is valid if the bet was placed in accordance with OAR 177-093-0020 and other applicable rules by an eligible player through a valid player account, the bet was confirmed, and the bet is not otherwise voided or refunded by the Lottery pursuant to any applicable rule or the terms and conditions. Lottery decisions regarding the validity of a bet are final and binding.

(2) A validated bet is a winning bet if the outcome on which the shares were risked accords with the official event results as provided in this section and the in-game rules. The Lottery has the sole discretion to determine winning bets based on the official event results.

(a) The Lottery reserves the right to delay entering official event results when needed to review information relevant to the outcome of the sporting event. The Lottery will generally defer to the governing body for official event results as described in the in-game rules, but the Lottery retains ultimate discretion to determine winners and pay prizes.

(b) If a sporting event is cancelled, suspended, abandoned, or interrupted or the Lottery is for any reason unable to determine the outcome of a sporting event or particular occurrence within a sporting event on which bets were placed, then related bets may be voided at the Lottery's sole discretion as provided in OAR 177-093-0045 and the in-game rules for the sporting event.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
Statutes/Other Implemented: Or Const, Art XV, § 4(4), Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0035
Pools

(1) General: Pools are a fixed price point form of betting where bets are placed against other bettors who have entered the same event. A player must pay an entrance fee if required for that pool as outlined in the in-game rules. There are many types of pools, including, but not limited to, squares, brackets, and survivors. Pools are offered at the discretion of Lottery on the mobile site or app.

(2) Prizes: The prize amount depends on the number of other players in the pool and the number of winners. There are different structures for prizes within each type of pool such as guaranteed, parimutuel with rollovers, and parimutuel guaranteed.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
Statutes/Other Implemented: Or Const, Art XV, § 4(4), Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0040
Prizes

(1) The number and value of prizes for the DraftKings Sportsbook sports betting game is not predetermined by the Lottery. The overall prize percentage payout will vary over time due to the outcome of events offered and selections made by players.

(2) The Lottery shall digitally display the possible payout amount for any winning bet to the player on the bet slip before the bet is confirmed. The payout is based on the amount of the bet selected by the player and the odds associated with the bet.

(a) The Lottery calculates the payout using decimal odds even if the player has selected to display odds in an alternative format.

(b) The actual payout to a player may differ from the amount displayed to the player prior to bet confirmation in the case of ties, draws, or pushes. This occurrence depends on the specific terms of the bet, is at Lottery's discretion, and is provided for in the in-game rules.

(c) Some bets may, from time to time, display an option to settle a confirmed bet early for a portion of the original payout amount associated with the bet. This feature is known as “Cash Out" or "Bet Back" and is available only at the Lottery’s sole discretion on some bets at some times. When a player chooses this option, the player will receive the payout offered rather than the payout originally displayed on the bet slip.

(3) A prize on a winning bet in the Lottery's digital sports betting game is subject to OAR 177-046-0110, which establishes the Lottery's general prize claim, validation, and payment framework and describes certain limitations and requirements that apply when a prize is claimed, validated, and paid digitally through a DraftKings Sportsbook player account. This includes, but is not limited to, subsections (1)(i) (requiring certain personal disclosures when applicable) and (1)(j) (requiring deductions from prize for taxes and debt offsets when required by law). Prizes on duplicative or identical bets are aggregated for tax and debt offset purposes. A player may withdraw a prize (or other moneys in the player account) as provided in OAR 177-046-0027 and the terms of use.

(4) A player forfeits a prize if, even after a bet is settled, the Lottery determines the bet was void, refunded, resettled, or otherwise invalid pursuant to these rules, the terms of use, the terms and conditions, or the in-game rules. In such case, the player is not entitled to the payout and the Lottery may recover previously paid payouts from the player account.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.560, 461.715 & 461.719
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.200, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.560, 461.715 & 461.719
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0045
Voided Bets, Refunds, and Resettlements

(1) In order to maintain the fairness, integrity, security, and honesty of the Lottery and its operations, the Lottery reserves the right to void any share or bet at any time for any reason, even after the bet has been settled, including, but not limited to, when:

(a) The Lottery knows or has reason to believe that the player has engaged in conduct prohibited by any applicable source of law, including but not limited to conduct prohibited by OAR 177-046-0022 or 177-093-0050;

(b) The Lottery knows or has reason to believe that the player does not meet all of the eligibility requirements in OAR 177-046-0022 or 177-093-0015, or the Lottery is unable to verify any of the information that the player provided in order to establish the player account;

(c) The Lottery knows or has reason to believe that the bet was not placed in accordance with all of the requirements of OAR 177-093-0020;

(d) The Lottery knows or has reason to believe the underlying integrity of the sporting event is in question. This includes, but is not limited to, when the Lottery believes a sporting event has been fixed or an individual who placed the bet had unfair advantage because of access to information about an athlete or the sporting event or was in any way involved in the sporting event such as, but not limited to, as a participant (professional or amateur athlete), sports agent, team owner, team employee, league official, referee, coach or similar associated individual or the individual who placed the bet is an immediate family member of such involved or associated person;

(e) The bet was accepted when the account did not have sufficient funds to cover the original bet amount; or

(f) As provided in the terms and conditions, terms of use, or in-game rules.

(2) A player may not initiate a refund on a confirmed bet for any reason.

(3) The Lottery has discretion to issue a refund to players on a confirmed bet only in the following circumstances:

(a) The Lottery has voided a bet under section (1) of this rule.

(b) The Lottery is unable to satisfactorily determine official event results because the sporting event was not held, meaning the sporting event was cancelled or abandoned before completion for reasons including, but not limited to, player illness or inclement weather.

(c) The Lottery has reason to believe the bet was accepted, placed, or confirmed after the advertised start time (except for an in-game bet), the outcome of the sporting event is known, or a material advantage had been achieved, such as, but not limited to, scoring a goal or touchdown or expulsion of an athlete.

(d) The integrity of the sporting event itself is uncertain, such as, but not limited to, suspected cheating or athlete use of prohibited performance-enhancing drugs.

(e) The game resulted in a circumstance that warrants refund in the in-game rules.

(f) When otherwise provided for in the terms of use or in-game rules.

(g) At the discretion of the Lottery for any other reason.

(4) Resettlements: From time to time, operator errors may occur or the governing body may overturn a call or change the final results or score of a sporting event.

(a) Operator error. A player is not entitled to a prize paid in error. The Lottery may recover any such prizes.

(b) Change in official event results. If the governing body changes a sporting event result before making the result official, the Lottery may resettle bets to align with the results of the governing body. However, once the governing body makes final results official and the Lottery accepts them as the official event results, the Lottery shall not recognize any changes to the final score or particular calls within the sporting event.

(5) Prize Forfeiture: As stated in OAR 177-093-0040, a player forfeits their prize when the Lottery voids, invalidates, refunds, or resettles a bet.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.190, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.200, 461.400, 461.440, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.190, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0050
Prohibited Conduct

(1) The Lottery has determined that the following conduct negatively impacts the Lottery's constitutional mandate to ensure the fairness, integrity, security, and honesty of the Lottery. Therefore, the following conduct is prohibited:

(a) Conduct that is prohibited in relation to the player account in OAR 177-046-0022;

(b) Conduct that is prohibited by the terms of use that a player has agreed to;

(c) Conduct that is prohibited by the terms and conditions that a player has agreed to;

(d) Conduct that is prohibited by these rules or other applicable rule or law;

(e) Using unfair external factors or influences on the game outcome; and

(f) Using software, bots, or other automatic software to manipulate game results or the mobile app or site.

(2) In order to maintain the fairness, integrity, security, and honesty of the Lottery and its operations, the Lottery may close or suspend a player account and will not pay prizes on such shares or bets if the Lottery has any reason to believe that a player has engaged in prohibited conduct described in section (1) of this rule or the integrity of the underlying sporting event has been compromised.

(3) When the Lottery suspects or knows prohibited conduct has occurred or is occurring, the Lottery may inform and share information as the Lottery determines to be appropriate with relevant authorities and third parties including, but not limited to, vendors, law enforcement, governing bodies, credit card companies, and financial institutions.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.190, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400 & 461.440
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.200, Or Laws 2019, ch 355, §§ 42-45a, ORS 461.120, 461.130, 461.150, 461.190, 461.210, 461.220, 461.230, 461.240, 461.250, 461.260, 461.400 & 461.440
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022

177-093-0055
Disputes and Decisions of the Director

(1) Generally, the transaction log database maintained by DraftKings on behalf of the Lottery is the ultimate authority when resolving disputes about whether (or not) a transaction occurred and the details thereof.

(2) An individual who has a complaint or dispute or believes their money or prize has been misallocated, compromised, mishandled, or otherwise unlawfully or improperly withheld or revoked may register a complaint with the Director's designee by e-mailing support@draftkings.com or in writing to 222 Berkeley Street, 5th Floor, Boston, Massachusetts 02116.

(3) If the designee's resolution under section (2) of this rule is not satisfactory, the individual may escalate the complaint to the Director of the Oregon State Lottery or the Director's designee for a decision pursuant to OAR 177-046-0160. As stated in OAR 177-046-0160, the decisions of the Lottery Director are final. This includes, but is not limited to, the amount or nature of a prize, the validity of a bet, whether a bet is a winner, whether it was submitted in error or by fraud, and whether a player has won a prize.

Statutory/Other Authority: Or Const, Art XV, § 4(4)(a), ORS 461.120, 461.130, 461.150, 461.190, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
Statutes/Other Implemented: Or Const, Art XV, § 4(4), ORS 461.010, 461.200, 461.400, 461.440, ORS 461.120, 461.130, 461.150, 461.190, 461.210, 461.220, 461.230, 461.240, 461.250 & 461.260
History:
LOTT 6-2022, adopt filed 06/03/2022, effective 06/15/2022
LOTT 20-2021, temporary adopt filed 12/17/2021, effective 12/17/2021 through 06/14/2022