Long Term Care Ombudsman
Chapter 114
Division 4
DESIGNEES
114-004-0050
Duties of Designees
A designee shall:
(1) Visit each assigned long term care facility on a regular basis:
(a) Upon arrival and departure, inform a specified staff member;
(b) Review any problems or concerns relating to the assigned long term care facility with administrators or persons in charge or their representatives provided that confidentiality requirements are met; and
(c) Visit individual residents and resident councils.
(2) Maintain liaison with appropriate agencies and the Ombudsman Program;
(3) Submit in writing monthly reports to the Ombudsman Program on forms provided by the Ombudsman Program;
(4) Keep residents and long term care staff informed of the Ombudsman Program;
(5) Periodically review the patient’s bill of rights with residents, families, guardians, administrators and staff;
(6) Investigate complaints made by residents or for residents of long term care facilities about administrative actions that may adversely affect a resident’s health, safety, welfare or rights;
(7) Attempt to resolve problems between residents and the long term care facility through mediation, negotiation, persuasion and referral;
(8) Report all apparent cases of patient abuse pursuant to ORS 441.630; and
(9) Perform other related duties as specified by the Office of the Long Term Care Ombudsman.
Statutory/Other Authority: ORS 441
History:
LTCO 1-1989, f. 1-19-89, cert. ef. 2-1-89